Thanks for your digital order.
Please make sure you remove all previous versions of office including the trial version that comes with your windows. Use the scrub tool from MS linked below to assist you with removing all traces of previous versions of office:
Download File Image Directly from MS Server (remember where you save your download files to run setup)
Open the link and follow the instructions for installation. Your product key can be found in order email.
The product key is for phone automated phone activation only. If the automated activation asks you how many computers you have activated, select 0 as this is the first time you are activating. If you prefer to do this online without having to call Microsoft, use the Self Phone activation Link: http://bit.ly/SelfActivation
Detailed Phone activation link:
How to check Office Activation Status
Open any Office application (Word, Excel, PowerPoint, etc)
Go to File > Account.
The program's activation status is visible right under Product Information heading. If it says Product Activated, it means that you have a validly licensed copy of Microsoft Office.
Please let us know if the key works! If there is an issue we would like to take corrective action immediately. To expedite replacement or refund, please provide a screenshot of the error or allow our specialist to verify your issue with TeamViewer (https://www.teamviewer.com/en-us/download/windows/) by providing the ID and Password so we can resolve the issue within 30 days of dispatched digital goods. If we cannot remedy the issue we will refund no questions asked after our specialists have documented and verified the issue(s). We require these cases to be documented to deter fraudulent claims.
Please let us know when is a good time for assistance so we can coordinate a time convenient for you and our specialist. We guarantee if we cannot setup and activate for you, we will refund or replace product key with no questions asked within 30 days of this email.
***When you get a chance, please provide us a review for a product you purchased and we will provide you a $1 off discount code for eligible categories: software/single player/offline account game of your choice.
Click "Write a review", on the right where Customer Reviews start linked below:
It's simple, just navigate to the game/software you purchased and at the bottom of the game description click write a review. Once we verify your review we will submit the code for you to use! Please share us with your family and friends!
Let us know if you have any other questions and thank you for your continued support!