Thanks for your digital order for 1 PC. Once Activated Microsoft associates your PC hardware ID with the product key you were provided.
Step 1: Uninstall all previous and current versions of office:
Please make sure you remove all previous versions of office including the trial version that comes with your windows. You can remove existing office versions by typing in "Add or remove programs" from your Windows Search bar and selecting "add or remove programs" from your system systems . You can also use the scrub tool from MS linked below to assist you with removing all traces of previous versions of office:
Step 2: Download and run the Office image file to setup:
Download File Image Directly from MS Server (remember where you save your download files to run setup)
Office 2013 Pro Plus Retail Image Links:
Office: 2013 32-bit
Alternative 32-bit Link:
Office 2013 64-bit
Alternative 64-bit Link:
When you click the link above it may automatically download to your designated download folder depending on your browser type.
*Note. If you are running Windows 7, you will need to download Winrar to access the .img file in order to setup.
Step 3: Enter in the product key & Phone Activation Method:
Your product key can be found on your order email. Open up Excel APP by typing "Excel" in your windows search bar. Select Excel App to open. Once opened, there will be a request to enter in your product key. Enter in the product key and select activate. The main activation screen will be available providing you two options: 1) Online Activation and 2) Phone Activation. Select the 2nd option, phone activation method. On the phone activation menu there will be an Installation ID which you will need to contact the automated phone activation service and provide the Installation ID for the Confirmation ID from MS automated phone activation server to activate linked here: http://bit.ly/SelfActivation
Phone Activation: toll-free number is (888) 652-2342 from the US.
*Select "0" if the activation asks you how many times you have installed using your product key, it is your first time activating on your pc.
Detailed Phone activation link:
You are successfully activated once you enter in the confirmation ID.
How to check Office Activation Status
- Open any Office application (Word, Excel, PowerPoint, etc)
- Go to File > Account.
- The program's activation status is visible right under Product Information heading. If it says Product Activated, it means that you have a validly licensed copy of Microsoft Office.
If you are having issues we can, with your permission, remote desktop with TeamViewer to assist you with the install and to assess your claim:
Run the link above with TeamViewer--
TeamViewer: Provide the ID and password for our specialist to connect to you.
Please let us know when is a good time for assistance so we can coordinate a time convenient for you and our specialist. We guarantee if we cannot setup and activate for you, we will refund or replace the product key with no questions asked.
***When you get a chance, please provide us a review for a product you purchased and we will provide you a $1 off discount code for eligible categories: software/single player/ offline account game of your choice.
Click "Write a review", on the right where Customer Reviews start linked below:
It's simple, just navigate to the game/software you purchased and at the bottom of the game description click write a review. Once we verify your review we will submit the code for you to use! Please share us with your family and friends!
Let us know if you have any other questions and thank you for your continued support!