Thank you for your purchase of MS Office Home & Student 2019.
Please make sure you remove all previous versions of office including the trial version that comes with your windows. Use the scrub tool from MS linked below to assist you with removing all traces of previous versions of office:
Follow the instructions and enter in the product key when prompted. Your product key can be found in the original email of you order.
If you are having issues you can have our specialist remote desktop with Teamviewer and help you setup and activate your product. Make sure you download Teamviewer linked below and provide us the ID and password:
TeamViewer: Provide the ID and password for our specialist to connect to you.
Please let us know when is a good time for assistance so we can coordinate a time convenient for you and our specialist. We guarantee if we cannot setup and activate for you, we will refund or replace the product key with no questions asked as long as you meet the publisher required minimum requirements.
***When you get a chance, please provide us a review for a product you purchased and we will provide you a $1 off discount code for eligible categories: software/single player/offline account program of your choice.
Click "Write a review", on the right where Customer Reviews start linked below:
It's simple, just navigate to the program/software you purchased and at the bottom of the program description click write a review. Once we verify your review we will submit the code for you to use!
Let us know if you have any other questions and thank you for your continued support!